FAQ

How do I withdraw funds from my campaign

You can submit withdrawal request only after your Campaign has ended successfully i.e you have reached your goal amount.

To withdraw the funds, kindly send a mail from your registered email address to This email address is being protected from spambots. You need JavaScript enabled to view it. with mail Subject as Funds Withdrawal Request in the following format :

-------------------------------- FORMAT ----------------------------------------------

Full Name:

Campaign Name:

Amount to be withdrawn :

Bank Name:

Bank Account Number:

Account Holder's Name:

IFSC Code:

Attach the following documents/photos with the mail :

1) AADHAR CARD

2) Bank Account Statement or Cancelled Cheque

  

-------------------------------- FORMAT END ----------------------------------------------

  

Note: You will receive the funds within 3-5 working days after your withdrawal request has been received.

When will I receive funds ?

After we receive your withdrawal request with all the documents, it usually takes between 3 - 5 working days to transfer the funds into your bank account directly.

Can I Ask For Funds Before My Campaign Ends ?

No. You will receive funds only after your campaign has ended.

If your campaign does not reach its goal then you will not receive the funds. Backers will get refund for unsuccessful campaigns.

Hence make sure to have a realistic goal and try to get as many backers as possible.

The funds will be credited directly into your bank account so make sure to send the correct bank details.

What things do I need to start a crowdfunding campaign on MesoTown ?

Make sure to have these 3 things ready before starting a campaign

1) A working prototype.

2) Images of the prototype

3) Youtube video about the prototype.

If you don't have a video of your product then you can also submit a video of yourself explaining what the product is.

We will be posting the video on our Youtube page so that your product gets more exposure.

 

What are the fees of MesoTown?

Setting up a Campaign is free of cost. 

After your campaign ends, MesoTown charges 5% platform fees of the total amount if you reach your goal. If you do not reach the goal then amount is refunded back to the backers.

Note : Payment gateway charges will be applied. Below table will give you the exact idea of the fees.

The fee structure of MesoTown:

If you request a withdrawal of Rs. 1,00,000 you will receive :

Amount Requested

 

1,00,000

MesoTown Fees 

         5%

 - 5000

Payment Gateway Fees

         3%

 - 3000

Total Amount you will receive

 

92,000

What if I don't reach my goal ?

MesoTown follows "All or Nothing" model. Hence if your campaign does not reach its goal then you will not receive the funds. 

Backers will receive a refund if the campaign is unsuccessful. 

Hence make sure to set a realistic goal and try to get as many backers as possible.

Which projects does MesoTown accept as of now ?

Currently, MesoTown accepts applications for only those projects which have a working prototype

Projects in idea stage are not accepted.

 

*We will soon be adding more categories to MesoTown

Will backers get full refund if campaign is unsuccessful ?

If the campaign is unsuccessful, backers will receive the full refund. No fees will be deducted.

If you pledge Rs. 1000.00, and the campaign does not reach its goal, then you will receive refund of Rs.1000.00 without any deductions. 

I have launched my campaign. What to do next ?

After you have launched your campaign on MesoTown, your next and the most important step is to share this campaign link on your social media like Facebook and WhatsApp.

You need to get initial backers which will mostly be your friends and family. Remember that if you do not reach your goal then you will not receive any funds, hence marketing the campaign

is an important aspect of crowdfunding. Share the link with as many people as you can.

Why am I unable to edit my campaign ?

You can edit your campaign as long as no one has backed your campaign.

Once you receive your first backer, as per our Backer Protection policy, you cannot edit your campaign. 

Yet, if there is something important which you would like to edit in your campaign, then mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. ,explaining what you want to edit.

Our team will review your mail and campaign, and make necessary changes.